Thank you for taking the time to report an issue. Please include as much information as possible. We value your time and business and will do everything in our power to resolve the issue as quickly as we can. If you feel weary about using a web contact form, you can always go to the bottom of our FAQ page where you can find our PGP key and email address. Either way, we have programmers on stand-by ready to fix problems or implement new features based on your request.