Frequently Asked Questions
What is Bitcoin?
Bitcoin is a consensus network that enables a new payment system via digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is like cash for the Internet. Bitcoin can also be seen as the most prominent triple entry bookkeeping system in existence. If you would like to start using Bitcoin, be sure to educate yourself on how to keep your wallet secure – we recommend going to the official Bitcoin website (click here) for the getting started guide.
How difficult is it to make a Bitcoin Payment?
Bitcoin payments are easier to make than debit or credit card purchases, and can be received without a merchant account. Payments are made from a wallet application, either on your computer or smartphone, by entering the recipient’s address, the payment amount, and pressing send. To make entering a recipient’s address easier, many wallets can obtain the address by scanning a QR code or touching two phones together with NFC technology.
How quickly can I print my postage?
A Bitcoin transaction, by design, will get one confirmation after an average of 10 minutes. Even before a confirmation has been received, a transaction is generally irreversible. Our website can allow you to print shipping labels at the earliest sign of a confirmation, with systems in place to void the label if a confirmation is not reached by the time your label is in the mail. This means you can print your postage instantly. Once you reach the payment page and a payment is received, you will receive a link to print your postage.
My printer jammed! I spilled wine on my postage! Can I print my postage again?
You can print your postage as many times as you’d like as long as you only mail each unique label once, otherwise the extra duplicates will get returned to you by the shipping service. Some shipping services charge a return fee in order to retrieve your package for re-mailing. If you are printing multiple labels, we encourage you to check and make sure that they all have a unique label number.
Do I have to sign up or create an account?
Absolutely not! Why would we make you waste all that time and effort just to send a package? Just enter the TO and FROM address and send your package! It’s that easy!!
Can I buy my postage anonymously?
Absolutely! While we do ask for a name and email during check-out, this information is only used in case there’s a problem with your postage or a refund is requested, or if you accidentally close the browser before you receive your postage, in which case it is emailed to you. If you wish to continue without those safety measures then by all means please do so at your own risk. Feel free to use anonymizers such as TOR, Onion, or other networks. Transactions without valid contact information cannot be refunded.
Can I ship Internationally?
Yes! You just need to declare items in your package to pass through customs. Feel free to read our guide to international shipments here.
Does the value of the good being shipped internationally matter?
Yes. If the value of the goods is greater than $2,500, you need to get an Automated Export System (AES) Internal Transaction Number (ITN) for your shipment. Your ITN will look similar to “AES X20120502123456”. To get an ITN, go to the AESDirect website. An ITN is required for any international shipment valued over $2,500 and/or requires an export license unless exemptions apply.
What is a Tarriff number?
Whenever shipping internationally and you label your package as ‘Merchandise’, your package may be subject to import/export taxes. You must declare all items inside your package accurately. When you do so, you must enter a tarriff number for every item inside the package. The tarriff number is the harmonization code associated with whatever product you are shipping. You can search for them at http://hts.usitc.gov/. You only need to provide us with the first six digits of the code. Also, remove any “.” in the harmonization code before sending it to us. For example, the harmonization code for a cotton T-shirt is “6109.10.00”, there for all we need is “610910” as the “tariff number”.
After 7 days all order information including but not limited to payment, email and label information will be permanently deleted from our servers.
All labels will still be valid for 21 days but we will have no record of them past the 7 day period.
All refunds need to be submitted within the 7 day period to be valid
What is your return policy?
All unused labels can be refunded within the first 7 days of purchase. Just contact us (see below) with the tracking number(s) you would like refunded. We will then submit the refund to the corresponding carrier, all refunds take up to 2 weeks to be confirmed. After the refund has been confirmed by the carrier we will add the credit to your account. We are sorry for the delay and any inconvenience this may cause.
Can I ship Phones/Lithium Batteries with all carriers?
No! Currently we do not recommend or allow Phones or Lithium Batteries to be shipped with any carrier other than USPS. All other carriers have very stringent policies as to how Lithium Batteries are to be shipped, and we therefore do not allow or recommend using our service to ship phones via any other carrier.
What are your terms of service?
Are you looking for an investment?
We are currently not looking for investors.
Any communications regarding investment, finances, or anything of that nature should be verified with our PGP key and our email to ensure that it is not a scam.
Feel free to email us at email@example.com if you have any comments, thoughts, questions, or concerns. We always welcome suggestions and strive to make sure every customer is 100% satisfied.
Our PGP Key
-----BEGIN PGP PUBLIC KEY BLOCK----- mQINBFfht/QBEADFjwwf70L7w6FydnyrKVT2dEcpGqoDbZiAe0dBx77e93xs4Hho WBdhfvk1H/g9GXB+hSgHPJfLnd+wFXAJw+SA+sKmWEbczHwloD09dRXs3214ONUh FAs3N9PaPzo1cQpQqRC5jGW47YqlgS70LxGOqPo2SbttxweUP0WhNn+pqpuEzO/6 Ix0u3ZfsHiDk6zUC7cvIwdd53/ZKVgz8MQMMa5CLPbniZS2AgoKbvciKA2ZhQ+rk 1GIj6mW5hzD04dx5VmElIeGsQ8rH5DQsMZqiqp44o1nq5cN3E/xIZVVoBxpN8ife Anyz/XMEtwMkPT6Y7S/GBlvIy1k9REYacWSfIVtpeMng+KszfniqgYZgT0hy5HnK OXOQfRsBMiZAj/KKHYpR4KNygWjl3JPREXFHpLPM1bmxbkzjubAxt4+hSI8TJyum g2gJrfB8CEk4lwTfKITF3MJWuUz5QRRz2u9wI1H4TKoMw0+kPyBY8Y/vjyzN+0L+ 9OQavIoclxMIHCwPHZvhvag8WxHw1q4nmRIMrg0nQr0ReVhH43RcC6jikJlrjtla n+rEVueUUoLeVLwcGpLaCX8rP6gOP59GhKFIDxr3MZIpP9imbM5fr+k0pczGNPmI WV41K1e0Fop2JSWRZC1tMm4wmfyk1+RsBUY4a++/CUuUb+bWsS5EbzHvJQARAQAB tCxCaXRjb2luUG9zdGFnZSA8Y29udGFjdEBiaXRjb2lucG9zdGFnZS5pbmZvPokC NwQTAQoAIQIbAwULCQgHAwUVCgkICwUWAgMBAAIeAQIXgAUCV/rFzAAKCRAyd6/7 xvonG6OeD/4jQrDe7DEZZNiWSf/MvlJDnnSgmLhtFEdrDKf1NhzBmusqEVr+mgra 9a2ah+unP0XP8tOUv9xcz+VLUK0Rr1BTFuijdHxQ0REEPMh5cLckI+PKTeKVzKaE V6Gq+12lPYNmCL1QsvxUzSDwz7KlTvc7sQzOxQa2ITjUJN34LrMQ34DTJrHln9QA MrB0ZkfMG9Igb/JNjMHykjASA9zv7EM1LJamqPTQxZ1LVNKjlMDlUAd0GH1hvAK6 3VGkrRhscwC0OHs7gG5gBdfIOxOQOYFB151bRQR05sbQxvZOcxjh81V3Gw5mcV8B juVCPjCZ5O7UhP4dLrV8PDE3Oqyl8p0nbZghXnUGmlJO4QKizq3X2CQT9qERO85z +U4FLgvh7n+iiYLYGKp3jjooj4ei7bxfE+iy16HPOuor8Po4PJnRtzVVaG95xKC0 McbT8JIGEYvmA/etioLQmD0hq7oXFr5KSnTgyjFQTbJ1OXzcXn046oXUk2CkJC6S 7xaaBDHVdJiQTaEh+8yxmPrqdWM6ztM2TKvl4YRa3W7O6FKRxjTHJiOwjoW0JCWN SVMdtIEg7W90SE3Lqq7QUeP5lx3cYw78YWfbfqoZmyFULf0+h6Gaf2P7N9oOFu/c Ksil4iKFos3UwmIybQ2N05UDDpV8MpQNoMnntTBb+lttH7HgcQ24y4kCPQQTAQoA JwUCV+G39AIbAwUJB4YfgAULCQgHAwUVCgkICwUWAgMBAAIeAQIXgAAKCRAyd6/7 xvonGwiuD/0dQwU5hEVMPg5OWYOKBn/SlT2/e6E0yTt3kxjG5nW0AHmnJ1uVfQAS c/jDjfiWXiRdD2UniSXWtdG2KIOopO+2V3ZSEsq0kpQXwncOvFfarJSzqH3mIbVT 4yEfR08dfXmvX2LQFLZlvoqL/cJgZeXxEBzb4dKXG2uS1vWLeo+ShPnapyIGzLgO uyQjys4k8gHAG5pW/nA4k82Zoil6hNoVn3BBwC0qMKCAM+AZ4FJqv4omKW8flnMR OiSIjJ8JkgjW+b/fg2+ZEbGN63am9eI4qoJ4r4BbdWW2U3Zi8/zRIwUNE941JO04 bbBMgk1xSaqozhQC873AQDPNtuEmIRCerBz089sjLpjez5RR0Ud8HH1DzhoVE8Cq 3MB8vP7w7PQcT//iD4EqQg4zxua1CxjlB3hf8mRSaDeMnn+36Siw15Nqz4gEOcnR eLeBpB0aC13Y0L1ajTTV9mWjljl1v/EM8tscgF54lVeJuxwkdAs/xPRTCqkVRfnZ NiJ7/rr9ZOfBaPIkQ+qgRtmeLPzT4Aq0UvTJZ7S+vkaj4qu/nt6iEqRd3daBZLzE 2cRYJUxLTS4QG4PNj2fhxZJUYkyNBmNaiPrh7sB1n4vIhYXjN/EvlsuyBvQEcjI9 vh5qHkQInDwdQhEfQm7bjz5sOuWWT9JOkZLunW1cYHuVbQfiKj5FRrkCDQRX4bf0 ARAAwX7fmCqcMchFkP3pG4n+0e/UtsdMenfGkgGXR99M35ufsc92pSekPiZc2fW6 8e3Vvq/76/Z2SDtNrBGFY2sjlE5YBrIr3p6DBIdunKJZP8nRjzSK2tS+LSEB6Lzm DeycR1U/o7RMzVcf1V1dyFqs5VAjjdcyEoqJDZJQOq9yTLk7vSOmlD8Gf+BRnIWt HXEZIFkF2f0aOsCDC3FAZ5NRQ4EL42rX7fUDxF3dusLxWqnfB9nsbhZ0O1EIw09D GCeKCvB17TSga/D4e2YOtnGwkdQPb7K19KBCe7F+n3K6/lvF2jpSqURFunVA5MlA MCT2gwLGP67NboVpnvpylOIwvcBLFLiuOeRA0Dm4b/ZWWf4L0TcnYrhtkIk9j3u8 U7EYyXjp3hZ4gJfPHXj+v44nJsAHVr6UNXFJaUHnNZEOOGhEquc1yWL4NenDY9j/ Iwmjv+Z5etNE03szkKlf3Wg8sprWwwB76Gqs3PHGZHYAvkcitQ7PHhbcuq/PdRG8 JVc6MDXuq+BzMES4TOmmVHdJ+tBtgnzbj2irByspb98j2mA4ybP1uJ8TR6G+iZx0 UvilyqLqLQBvPrWhn9bLh8U7nm8U2J1nHsQFRKHTA31L0FVpBI7528KSJ/5u8tFe x6Vtu5svvbUNdNpLkFpT77t9EfPzGqqb65ojS8GXQEeHCM8AEQEAAYkCJQQYAQoA DwUCV+G39AIbDAUJB4YfgAAKCRAyd6/7xvonG6HrD/9kr2JgMfLwabEFMka3GGXc tchCQXn8a5zdoHf8bTXFtj9N6yqao7RM/jqq6lAVQbe4n+LNhmKRp0SfZMK0VP2N 3R6WkoXwUp3qwEP7JogJppa4/Nzh3te/8m71Wx+IrGNopOo1XVKU84MuqgT6qxy+ ORcw6Wrtmw0gV4GJ5hdCYl7i5x67qSyRxVHi3QAkJKvtpes6xpJDr5F+aH7WwgMG v+sMK+BC0aidqI9zoIbBXroFXKVSm5iQuzZi6HRyCzf4O+6Q+fMtf5PrPdVeOMJ5 jwpYFFPG5lmEk2FDkShEBMZCkRIUe1RK4fwTyc8Yl/xU1fUuaxyrsbAooIE6xypC /pOp4qN/men8FoxrGq9dml8KjBa7xe/qe1HfqGB8J4LN/YS0G6u96eXbHXpQngRG jSP35RecQoMDM7zTCmrwpfDCu+p/7XTWhYgSe9KMGk9eRqFlaylrAeC2Y0UMYAMF u2FdMHo0vPxafUAn6fPMyDtuw+uNc2DqrATYxiVAkzgi2RBYzUSHa8Bl0XOWCB5O 92V5+3virOdoZgRpUmDjECfggK7EQJR7v9qQPTrBZk74EmTZfkBnGn7KlbdIBUKa qGeVszJqbJearT9enWulUU1YnmiHiSapYNtbOVDYi+HkdSCor9y2rfgh9egy5Qpc 52YDAnemDQTvxcT4Rcq3OA== =6cM/ -----END PGP PUBLIC KEY BLOCK-----